Here at Therapy Professionals we are striving to providing the best possible service for our clients.

Please make yourself familiar with our policies as listed below. Our policies have been designed to make sure that you enjoy all experience with us.

To Reserve our Services

A non-refundable deposit is required to reserve your event date. The balance is due on the day of the event. If event is cancelled 24 hour in advance deposit can be used towards another event booking for 3 month grace period. To ensure availability of your desired appointment time, we suggest you schedule at least a few days in advance, but you can always check for last minute availability. Please note a credit card is required to reserve an appointment.

Cancellation Policy

We kindly ask that any changes or cancellations to be made within 24 hours of notice. Same day cancellations are non-refundable. Also if our therapists arrive to the sceduled location on time and for any reason can not perform services client is charged in full.

Late Start

We understand that things come up that are out of clients control. Should there is delay with a start time we give a 15-minute grace period and then client is responsible for full service fees. If time permits therapist can stay longer after scheduled time window for additional charge, just coordinate with account manager.

Payment Options

We accept cash, check and all major credit cards. Please note that all checks needs to be received 3 business days prior to the event. 

Gratuities

Gratuities are not required but highly appreciated. It can be paid in cash to therapist directly or added to the credit card (check) payment.

Additional Charges

There might be surcharge for services requested outside of our standard area or outside of normal business hours.

Pricing

Each event is designed a especially for your meeting/conference/ or trade show, so pricing varies regarding of requirements/length of the services reserved. Please feel free to call us for recommendations /suggestions to get best price possible.

PROFESSIONALISM

All our therapists are licensed & ensured and work with clients solely to help improve their health and create relaxing environment.Our Massage therapist can refuse services if there are any contraindications, medical conditions that were not disclosed at time of reservation (example: broken skin or lesions) or if the client exhibits inappropriate conduct ( in this cases client will be charged for full service).

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